August is closed out, except for about 10 orders that have outstanding issues. September is underway, with over 100 orders shipped out already.
The large number of pending orders for September is going to change; the current actual number of backers we have confirmed orders for in September is a little over 400. However, every backer that didn't respond to the survey got shunted along, until they finally landed in September B tier. If we don't have confirmed orders in from those backers by tomorrow, we'll be closing them out and removing them from the project. So, in reality, we're probably more like 20% - 35% fulfilled on the September wave. UPDATE: Thiswaswrittenprior to the day of the update;the numbers have been updated below. As expected, the total for the wave dropped; with the latest shipments, we're nearly half fulfilled on the final wave, greater than my 35% estimate.
Pre-orders have closed, and they went out with a bang! We'll have a lot of pre-orders to ship once Kickstarter fulfillment wraps up this month. We're well-positioned to roll right into it, and we should be able to get these out in October. Pre-order addresses are locking now, in anticipation of shipping beginning towards the end of the month.
By The Numbers
Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that the total number of backers in each wave will change as we begin each new round of fulfillment, due to backers who have failed to respond to the survey being rolled into the next wave.
Wave 1: February - 456 backers *COMPLETE*
456 shipped, 0 pending
100.0% fulfilled
Wave 2: March - 622 backers *COMPLETE*
622 shipped, 0 pending
100.0% fulfilled
Wave 3: April - 813 backers *COMPLETE*
813 shipped, 0 pending
100.0% fulfilled
Wave 4: May - 829 backers *COMPLETE*
829 shipped, 0 pending
100.0% fulfilled
Wave 5: June - 808 backers *COMPLETE*
808 shipped, 0 pending
99.9% fulfilled
Wave 6: July - 977 backers *COMPLETE*
977 shipped, 0 pending
99.9% fulfilled
Wave 7: August - 1,089 backers
1078 shipped, 11 pending
99.0% fulfilled
Wave 8: September - 520backers
224 shipped, 296 pending
43.1% fulfilled
Pre-orders - 1,013 backers
Fulfillment not started
Fulfillment... continues
We're in the home stretch now! Thank you all for your support, and for sticking around until the end. We'll be in touch with another update on October 1st to let you know how the rest of September shook out. Until then, have a good one and I hope you're looking forward to the fall!
~ Ed Maranville, VP Crowdfunding Fulfillment for Kickstarter
September Fulfillment Update
over 3 years ago
– Thu, Sep 01, 2022 at 11:00:54 PM
Hi everyone!
It's the first of September - our final Kickstarter wave fulfillment month! Let's check in and see how we're doing, and how far we have to go.
August was a close one - down to the wire - but we did ship the wave out on time. As usual, there are a handful of late response orders still pending shipment, but these should all be resolved and out the door in the next week or so.
September addresses are locking in 48 hours. We will be hitting pause to update our inventory numbers and deal with outstanding returns once more, then launching into September.
Production for the September wave is over97% complete as of this update, so we will begin shipping September orders as soon as our end-of-month bookkeeping wraps up.
Pre-orders remain open, but will be shutting down in just over a week on September 9th.
By The Numbers
Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that the total number of backers in each wave will change as we begin each new round of fulfillment, due to backers who have failed to respond to the survey being rolled into the next wave. In addition, pre-orders remain open.
Wave 1: February - 456 backers *COMPLETE*
456 shipped, 0 pending
100.0% fulfilled
Wave 2: March - 622 backers *COMPLETE*
622 shipped, 0 pending
100.0% fulfilled
Wave 3: April - 813 backers *COMPLETE*
813 shipped, 0 pending
100.0% fulfilled
Wave 4: May - 829 backers *COMPLETE*
829 shipped, 0 pending
100.0% fulfilled
Wave 5: June - 808 backers*COMPLETE*
808 shipped, 0 pending
99.9% fulfilled
Wave 6: July - 977 backers*COMPLETE*
977 shipped, 0 pending
99.9% fulfilled
Wave 7: August - 1,089 backers
993 shipped, 96 pending
91.2% fulfilled
Wave 8: September - 714 backers
Fulfillment not started
Pre-orders - 645 backers
Fulfillment not started
Fulfillment... continues
There's not much left to say - we're in the home stretch of fulfillment on this project! It's been a long one. Thanks again to all of you for sticking it out with us, and we hope you're enjoying everything. If you're still waiting on your order - take heart! It won't be long now! :)
~ Ed Maranville, VP Crowdfunding Fulfillment for Kickstarter
Mid-August Fulfillment Update
over 3 years ago
– Tue, Aug 16, 2022 at 04:51:55 AM
June and July are fully shipped, with the exception of orders for which the shipping addresses have issues that need to be corrected - the backers have been contacted directly about this. Still, they are not marked "complete" below since we do have a pending shipment in each wave.
August addresses are locked, and shipping has begun. We're roughly45% shipped through the wave at the mid-month mark, and don't anticipate any issues wrapping up the wave on time. The biggest pain point is probably the Hexagonal Dice Trays, but ultimately we should be able to wrap everything up within the next week or so and get it all shipped out by the end of the month.
Pre-orders remain open, but will be shutting down in the next 2-4 weeks.
By The Numbers
Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that the total number of backers in each wave will change as we begin each new round of fulfillment, due to backers who have failed to respond to the survey being rolled into the next wave. In addition, pre-orders remain open.
Wave 1: February - 456 backers *COMPLETE*
456 shipped, 0 pending
100.0% fulfilled
Wave 2: March - 622 backers *COMPLETE*
622 shipped, 0 pending
100.0% fulfilled
Wave 3: April - 813 backers *COMPLETE*
813 shipped, 0 pending
100.0% fulfilled
Wave 4: May - 829 backers *COMPLETE*
829 shipped, 0 pending
100.0% fulfilled
Wave 5: June - 808 backers
807 shipped, 1 pending
99.9% fulfilled
Wave 6: July - 977 backers
976 shipped, 1 pending
99.9% fulfilled
Wave 7: August - 1,089 backers
474 shipped, 615 pending
43.5% fulfilled
Wave 8: September - 714 backers
Fulfillment not started
Pre-orders - 645 backers
Fulfillment not started
Fulfillment... continues
We're poised to wrap up August, and then it's on to September, the final wave of the campaign, with pre-orders to follow hot on the heels of that... and then, we'll be done! Hard to believe, it's been a long road... but we're nearing the end. Thanks for sticking it out with us, and I look forward to crossing the finish line and getting all of you your orders as soon as possible. Until next time!
The Game Master Screen
Our latest campaign is a wrap! The Game Master Screen by Wyrmwood is off of Kickstarter, but the project is now available for pre-order if you missed out on the project itself. Check out all of the offerings on BackerKit if you're interested!
~ Ed Maranville, VP Crowdfunding Fulfillment for Kickstarter
August Fulfillment Update
over 3 years ago
– Thu, Aug 11, 2022 at 03:57:15 PM
Hello, out there!
It's August 1st, and I'm back with another monthly update. Let's check in and see what's happening.
July has been over 90% shipped out at time of filming, over 95% shipped at July's end. The remaining unshipped orders in this wave were order changes or late finalizations, but we do expect to ship out these orders very soon.
We're going to be locking down August addresses shortly. Backers, you'll receive address lock notifications soon, and should make any changes to your address in the next 48 hours.
As planned, we'll pause to take a fresh inventory, then address Promise issues from the past few weeks, before moving onto August shipping.
Pre-orders remain open, but will be shutting down in the next 6 weeks or so, since fulfillment of pre-orders will likely begin during September.
There are still backers that did not fill out their surveys. These backers will have the next few weeks to respond, but after that will be removed from the project and issued a Gyft Certificate via email, as we need to finalize all our numbers for the end of production. If you haven't filled out your survey for any reason, do not delay further!
By The Numbers
Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that the total number of backers in each wave will change as we begin each new round of fulfillment, due to backers who have failed to respond to the survey being rolled into the next wave. In addition, pre-orders remain open.
Wave 1: February - 456 backers *COMPLETE*
456 shipped, 0 pending
100.0% fulfilled
Wave 2: March - 622 backers *COMPLETE*
622 shipped, 0 pending
100.0% fulfilled
Wave 3: April - 813 backers *COMPLETE*
813 shipped, 0 pending
100.0% fulfilled
Wave 4: May - 829 backers *COMPLETE*
829 shipped, 0 pending
100.0% fulfilled
Wave 5: June - 808 backers
807 shipped, 1 pending
99.9% fulfilled
Wave 6: July - 977 backers
937 shipped, 40 pending
95.9% fulfilled
Wave 7: August - 1,095 backers
0 shipped, 1,095 pending
0.0% fulfilled
Wave 8: September - 706 backers
Fulfillment not started
Pre-orders - 594 backers
Fulfillment not started
Fulfillment... continues
We're about to start shipping the August tier, which is our largest remaining wave. We're in the home stretch, but not quite finished yet. Stay tuned, and I'll be back on the 15th to let you know how August is looking. Until next time!
There has been some confusion with backers not understanding what fulfillment wave they are in - this is due to a restraint of the Kickstarter platform. We had one, single pledge tier for all backers to select. In the past, we've placed limits on tiers, but this causes the page to lag and stutter when under heavy traffic - which always happens at launch. This leads to all kinds of problems where backers are trying to rush into a monthly wave, but end up missing out because of technical issues, which is a really crappy experience, instead of the exciting, fun one we want it to be. So we needed to change how we approached the platform. The single, unlimited tier is the answer. It doesn't suffer from the technical glitches, but it comes at a cost: we can't clarify on Kickstarter directly, when you pledge, what your wave will be. But we do publish the schedule, and gave you a solid estimate via our pledge calculator, if you used it at the time of your pledge. The waves are determined by backer number - so generally speaking, the earliest backers to pledge are the earliest ones to get their rewards. I'll put the chart up here, and also include it in the update below the video. You'll just need your backer number, which you can find on Kickstarter, in your pledge details for the project. The key point to remember is, only the first 500backers were in February. If you didn't pledge immediately when the campaignwent live, you probably are in a later wave. Finally, please note, your wave could have changed from what this table indicates for various reasons - mostly due to backer non-response, or backers requesting changes that would cause us to push fulfillment back. But for the vast majority of you, if you filled out the survey on time, you can find your wave here.
The Tracker Tile has come up a lot in messages and comments, and the "feel" of the finished product may not match what many backers were expecting. We spent a lot of time thinking and working on the feel of the dial; recognizing that a "Goldilocks" setting is virtually impossible, given how subjective the matter is, we had to err on one side or the other. If it's too tight, it's going to be a little harder to turn, which can be inconvenient. But if it's too loose, you could lose track of a vital stat during a game, and potentially ruin it, wasting hours. We considered the latter a much more serious risk, so opted to err on the side of stiffer action. I'd recommend you experiment with it to see if you can get used to the feeling of the Tile. A couple of tips to help that go more smoothly: first, hold the Tile in your hand when you're turning a dial. Second, we recommend using a fingernail in the grooves of the dial to push it - it's generally the easiest, most comfortable way to turn the dial, rather than the pad of your thumb. But, as I said, experiment, and find what works best for you. As with anything, if you absolutely hate it, just get in touch with us and we'll be happy to help.
Now, onto the fulfillment news! June is completely shipped (with the exception of literally 2 orders), and we're wrapping up any outstanding Craftsman's Promise requests so we're caught up through the end of June. Requests coming in during July will be addressed ASAP after the July wave completes shipping.
This delay is for the benefit of our production (and our sanity). We produce to specific numbers needed for fulfillment, and then top off with the stock needed for exchanges or replacements, so handling them in batches works well. If they just get handled when they come in, our stock numbers will drift badly of course, and we'll only know it when we try to ship an order, and find we're missing an item. We could try to make these corrections on the fly, but production will then have to correct numbers daily and that's going to cause a ton of headaches, and probably errors. Overall, it's a lot more efficient to do things all at once in a monthly batch.
July addresses are locked, and headed to fulfillment very soon. Our goal is to be ready to ship by the time you're watching this video, shipping heavily by the end of next week.
After July has been shipped, we'll address all Promise requests coming in during July, then restart the fulfillment cycle by taking a fresh inventory for August.
August addresses will lock close to the end of this month or beginning of next.
Fulfillment Wave Guide
As discussed above, here is the fulfillment schedule. To find your backer number, navigate to the project on Kickstarter (if you're reading this update on the web, you're already there!). Scroll up to the top of the page, and click "View Pledge" in the blue banner. On the resulting popup, scroll to the bottom to find your backer number listed. Then find your wave in the schedule:
By The Numbers
Below are the total number of backers in each fulfillment wave, as well as the number of shipped/pending status backers in each. Note that the total number of backers in each wave will change as we begin each new round of fulfillment, due to backers who have failed to respond to the survey being rolled into the next wave. In addition, pre-orders remain open.
Wave 1: February - 456 backers *COMPLETE*
456 shipped, 0 pending
100.0% fulfilled
Wave 2: March - 622 backers *COMPLETE*
622 shipped, 0 pending
100.0% fulfilled
Wave 3: April - 813 backers *COMPLETE*
813 shipped, 0 pending
100.0% fulfilled
Wave 4: May - 829 backers *COMPLETE*
829 shipped, 0 pending
100.0% fulfilled
Wave 5: June - 809 backers
807 shipped, 2 pending
99.8% fulfilled
Wave 6: July - 987 backers
0 shipped, 987 pending
0.00% fulfilled
Wave 7: August - 1,340 backers
Fulfillment not started
Wave 8: September - 453 backers
Fulfillment not started
Pre-orders - 530 backers
Fulfillment not started
Fulfillment... continues
And on it goes! I'll be back in August to let you know how July turned out, and how the rest of fulfillment looks. Overall, things remain on track, and in great shape. I don't anticipate any disruption of that as we close out fulfillment over the next two months, but if that changes, I'll be sure to let you know right here. Until next time!
Just In Case You Missed It...
If you didn't watch until the end of the update video, you may have missed this clip, so I thought I'd toss it here, as well... click here to check out the new project!
~ Ed Maranville, VP Crowdfunding Fulfillment for Wyrmwood
